Once the sales process is completed:
- The delivery method is confirmed, a site survey is done on premise to determine the site readiness of the customer’s premise.
- A User Data sheet is completed which details how incoming calls will be handled, hunt group and pickup group configurations when applicable, and call privileges.
- Once both site readiness and user data documents are completed, the configurations can begin.
The time frame for installation varies based on the size of the HPBX solution ranging between 3-10 days.