My Account

Business Portal

• How do I create an account?
• What can I do on the Digicel Business Portal?
• How to pay my bill via the portal
• How to view bills and payments on the portal
• How to Log Support Ticket via Business Portal
• I cannot download my bill

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Corporate CUG

• What is a CUG?
• How many persons can I add to my CUG?
• How to add/remove a CUG on my corporate account
• Can I be a part of more than one CUG?
• What is the cost of the CUG?

Account Queries

• Packages available to Corporate
• How does rollover work?
• Can I participate in Digicel promotions?
• Is Digi Info applicable to my account?

Account Changes

• Types of handsets currently available
• How to request a CDR for a particular number
• How to add / remove a number from my account
• How to change an existing number on my account
• How to contact my sales representative
• How to forward my calls

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